Refund & Cancellation
Understand our refund and cancellation procedures for fee payments made through this portal.
1. Overview
This policy outlines the terms applicable to fee payments made through the BCC AVANT-GARDE online payment portal.
By making a payment through our Service, you agree to these terms.
2. Refund Eligibility
Refunds are considered only in the following specific cases:
- Duplicate Payment: If fee is charged more than once for the same transaction.
- Technical Error: If the amount is debited from your account but the portal transaction status fails.
Timeline Guard
All claims and refund requests must be submitted within 7 days of the transaction date.
3. Cancellation Policy
Once a fee payment transaction is successfully processed by the payment gateway, it cannot be cancelled.
Please double-check all account information, student credentials, and amount metrics carefully before initiating the final payment phase.
For refund requests, please contact school office directly with your verified transaction details.